If you’ve been to a Pick n Pay store recently, then you’ve probably been offered the new Smart Shopper card. Pick n Pay’s new Smart Shopper loyalty program works similarly to the popular Click Club card program. You earn points for shopping at Pick n Pay, which you can then use for future purchases at the store.


So, how does the new Smart Shopper loyalty program work? I decided to look into it and I’ve listed below some of the key things to know about the new Pick n Pay Smart Shopper card:

  • You get 1 point for every rand you spend at Pick n Pay .
  • If you spend R100, you get 100 points which equals R1 back; if you spend R1,000, you get 1,000 points which equals R10 back; if you spend R10,000, you get 10,000 points which equals R100 back and so on.
  • When you have a minimum of 1,000 points (R10), you can then put the rand value of the points towards a purchase at Pick n Pay or you can donate your points to your choice of a pre-selected charity organisation.
  • Effectively you’re getting 1% back on your Pick n Pay purchases.
  • You can only use points in units of 100 (ie. you use the points in units/multiples of R1).
  • It takes up to five days for Smart points to reflect on your Smart Shopper account after buying something at Pick n Pay.
  • You can check your points balance at in-store kiosks, by registering on the Pick n Pay website or by calling the Pick n Pay Customer Care Line on 0800 11 22 88.
  • If you have a Discovery Vitality card, you can use that card as well as the Smart Shopper card – just present and swipe both cards to get the benefits of both loyalty programs.
  • Certain transactions don’t earn Smart Shopper points – these include coffee shops, fuel, tobacco and tobacco related products, PnP Gift card and top ups, money transfers, prescription pharmaceutical goods and third party services. Check out the Pick n Pay website for the full list.
  • On certain special offers and promotions you’ll be able to earn double and triple points.

It’s good to see Pick n Pay coming to the party and it’s always nice to get something back. But will it make a difference? You’re going to have to spend quite a bit to get something decent back. What do you think of the new Smart Shopper card?