Global Business Solutions: Negotiation Skills

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Global Business Solutions is a leading labour law, Human Resources and Industrial Relations consultancy offering a diverse range of services aimed at empowering businesses to achieve their objectives. Established in 1989, Global has developed a wealth of experience and expertise in the fields of business consultancy solutions, project management, B-BBEE, the full spectrum of Human Resources and private and public training (SETA accredited training provider). Core services include: strategizing and implementing the full HR Function, Labour Law, BEE, Employment Equity, Business Consulting and Training.

COURSE NAME:

  • Negotiation Skills

COURSE DESCRIPTION:

To enable a candidate to negotiate contractual terms and conditions with clients, suppliers, financial institutions and other key stakeholders. A candidate who successfully completes this module will be able to discuss and apply various types of negotiation models and selection of the appropriate negotiation approach and style to any negotiation situation.

COURSE OUTLINE

  • Negotiation Definition
  • More Definitions
  • Types of Negotiators
  • Three styles: Soft, Hard & Principled Negotiations
  • Negotiation Models
  • Selecting a general negotiation approach
  • Stages of Negotiation
  • Preparation
  • Conditions for Negotiation
  • The intangibles: other elements that affect negotiation
  • Dealing with difficult people
  • Tactics to close the deal

COURSE DURATION:

  • 2 days

COURSE DATES:

  • 20 – 21 February 2012 – Port Elizabeth
  • 21 – 22 February 2012 – Johannesburg
  • 12 – 13 March 2012 – Durban
  • 13 – 14 March 2012 – East London
  • 15 – 16 March – Cape Town

COURSE LOCATION:

  • We have branches in Cape Town, Port Elizabeth, Durban, Johannesburg and East London (Head Office). This particular course will be held at all five branches.

PREREQUISITES:

  • None

FOR MORE INFO/BOOKINGS, PLEASE CONTACT:

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